Discreet sex toy shopping in Canada: packaging, billing and privacy

Privacy is the most common question we get. Here's exactly what happens when you order from HUSH Canada.

  • Ships from Canada
  • Discreet box
  • No duty
  • Free shipping from $75

Shipping is $9.95, and free on orders from $75. A water-based lube such as JO H2O Classic 2oz ($19.99) or a toy cleaner such as Wicked Cleene 4oz ($18.99) helps you get there.

Packaging

  • Every order ships in a plain brown box or an unmarked envelope.
  • The return address is our fulfillment centre, not "HUSH", and nothing on the outside says what's inside.
  • Larger orders may come in more than one parcel, from different Canadian warehouses.

Billing

  • Your card or PayPal statement never lists the products you bought.
  • Payment is through PayPal's secure checkout; HUSH never sees or stores your card number.

Your account and email

  • You can check out as a guest. No account needed.
  • Order and shipping emails include your order number, tracking and the items you ordered. If that matters to you, use an email address only you check.
  • We never sell or share your information. Read our Privacy Policy.

Shipping across Canada

  • Products ship from Canadian warehouses, so there are no border delays or duty surprises.
  • Every order ships with tracking, and you can check it any time on our Track My Order page.
  • Free shipping on orders over $75; $9.95 under $75.

Tips for extra privacy

  • Ship to a workplace, a parcel locker or a Canada Post office if you prefer.
  • Use an email address you check privately.
  • Store toys discreetly in a pouch or a lockable toy bag such as Liberator Zappa Discreet Toy Bag Fuschia ($69.99).

Quick answers

Will the box say HUSH? No. Plain packaging, with the warehouse as the return address.

What shows on my bank statement? A business name, never the products.

Do I need an account? No. Guest checkout works for every order.

How does shipping work? Orders ship from Canada in a plain, unmarked box, so there is no duty. Shipping is $9.95, and free on orders from $75.

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